PBX Cloud Hosted Telephone Solution
For
[Business Name]
Effective Date: [Date]
Prepared By:
Josko Sestan
PBX Cloud
Executive Summary
Our main aim is to ensure you receive the best advice and solution for your needs. We will inform you of the developments in the market and present to you a number of solutions that we have selected from World best suppliers. Our methodology is a consultative one and your opinion and understanding matters; we hope to add to that appreciation and knowledge, as we know running a business does not always allow you to stay on top of the developments in every area of the business. Through our collaboration, we would hope to establish a mutually beneficial business relationship.
Collaboration is at the heart of every PBX Cloud interaction, and you will see it in the way we perform, the way we communicate and the way we deliver.
In today’s fast-paced global economy, business issues are ever changing, requiring adaptability in order to stay competitive and maintain profitability. The team at PBX Cloud helps customers deal with changing business and technology issues. Our relationship with customers is a partnership—we bring our experience, best practices and tools to apply to your business needs.
We propose to supply [Business Name] with the PBX Cloud Hosted Telephone System. Our focus is to assist [Business Name] with upgrading their Telephone System with new features that will allow [Business Name] to be more efficient and productive in the way incoming and outgoing calls are handled.
PBX Cloud Hosted Telephone System will benefit [Business Name] personnel through the following key benefits:
- Voicemail on all extensions or Group Voicemail
- Auto Attendant
- Music on hold
- On demand Call Recording
- Voicemail to Email
- Fax to Email
- Follow Me
- 3 way Conference Calling
- Headset port on phones
- Hands free Speakerphone
The PBX Cloud Hosted Telephone System enables [Business Name] with choice, flexibility, and cost savings in a Small and Medium Business (SMB) environment, while affording investment protection, as well as, growth potential.
Brief Products Summary
Communication Solution for Small Businesses – Feature Rich and Affordable!
Today’s convergent world of communications has brought about an evolution in business communication systems. Radicall Hosted VoIP is part of a new class of communication systems, an IP-Enabled PBX. Built to support Voice over Internet Protocol (VoIP) while continuing to provide all the services, features and the reliability of a traditional business telephone system.
Features & Benefits
Tailor your Radicall Hosted VoIP to help meet your business needs with some of the features below.
Integrated Voice Messaging:
Helps to catch every business opportunity the first time they call, every time. Radicall Hosted VoIP ‘s integrated voice messaging provides the features to meet the needs of most organisations such as time and date stamping, forwarding of messages, password protection and multi-level Auto Attendants. The Radicall Hosted VoIP integrated voice messaging system been designed to cope with most demand-intensive applications.
Auto Attendant:
In busy situations where calls are placed into queues by the system, an affordable Auto Attendant module presents a professional image to your business by playing an announcement to calls that are not answered by the receptionist. The system can then offer the caller options such as single digit transferring to the service or department they require.
Computer Telephony Integration (CTI):
Dial customer numbers using details from your computer. Use Caller ID from incoming calls to display customer details before you answer the call (Not available for ID-blocked calls)
Call Recording USB Module:
The Radicall Hosted VoIP USB module provides simple to use call recording from your handset to your PC. Conversations are recorded as .wav files, which can be stored on your hard drive or archived for legal requirements.
Remote Office Solution:
The Remote Service Gateway (RSG) can be viewed as an extension of the Radicall Hosted VoIP Telephone System into a remote location. It offers two extensions, features such as alarm relay, paging from the main office system and in the case of power outages or VDSL disruptions, a PSTN back-up is available for emergency calls.
| Voicemail | IVR (i.e. Press 1 for sales, Press 2 for support) |
| Voicemail to e-mail | Ring Groups |
| Transfer (internal and external) | Call Pickup |
| Music on Hold | Caller ID |
| Call Forwarding | Fax To email |
| Conference Calling | Integration with CRM solutions via API |
| Time of Day call routing | Plus many more features |
Quote/Proposal
Information Entered on Site
Agreement to Execute
| Service Name | Physical Address | Site | Monthly Service | Admin Only |
| PBX Cloud Hosted Telephone Solution | S / P |
| Commencement Date | Admin Only | |
| ASAP |
| Special Conditions or Notes |
|
I agree to PBX Cloud providing the Services as detailed above in accordance with the Standard Terms as set out in the End User Agreement. I am also happy to receive ongoing product and service updates, information and promotions from Radicall via email.
Signed on behalf of [Business Name] by its duly authorised representative:
Name:
Signature:
Position:
Date:
Signed on behalf of PBX Cloud by its duly authorised representative:
Name:
Signature:
Position:
Date: